Improving the dialysis access patient journey using a specialist nurse‑led multidisciplinary approach

 

M Bracey

Royal Devon & Exeter Hospital

 

Problem. Lack of ownership/co‑ordination for patients requiring dialysis access led to problems with timings of catheter insertion/removal, insufficient patient education/information, poor staff awareness across the multi‑disciplinary team and no provision for rapid access to surgical assessment and theatre time

Purpose. Raise the standards and ensure consistency of care for patients requiring dialysis access and improve the patients experience when approaching dialysis dependency.

Design. To employ a dialysis access nurse specialist to audit current practice, identify specific problems and create action plans.

Findings. More than 50% of patients were delayed on the ward waiting for either central venous catheter insertions or removals. The patient journey from nephrology referral to functioning arterio‑ venous fistula was greater than 6 months. There was no patient priority for primary assessment by the surgical team leading to delays of 8 weeks and following surgical review patients requiring radiological interventional vascular pre‑assessment were waiting more than 12weeks for the procedure. Greater than 40% of patients having undergone access surgery experienced delayed discharge from hospital.

Actions Implemented.

>         A nurse training program was developed for the insertion and removal of central venous catheters.

>         The multidisciplinary team led by the dialysis access nurse specialist created a tool to prioritize patients.

>         Colour Doppler scanning was introduced as a means of pre‑vascular assessment.

>         The dialysis access nurse specialist became the central point of communication to co‑ordinate the patients' journey from nephrology referral to functioning arterio‑venous fistula.

>         The dialysis access nurse specialist underwent further training to perform post‑ operative assessment and to discharge the patient from hospital.

Conclusion and Relevance. With a dedicated dialysis access nurse specialist implementing specific action plans the patient journey from nephrology referral to functioning arterio‑venous fistula can be improved and reduced by,

>         Reducing delays for central venous catheter insertion /removal with the introduction of a nurse practitioner.

>         A patient prioritization tool enables patient to be seen by the surgical team within 2 weeks.

>         Use of colour Doppler scanning reduces vascular pre‑assessment times to 2 weeks

>         A central point of communication reduces the patient journey from nephrology referral to functioning AVF to 3 months.

>         Prompt post‑operative discharge including nurse‑led follow‑up at 28 days post surgery